BestArtTechnology Return, Exchange, and Refund Policy

At BestArtTechnology, every piece of art is custom-made for you, ensuring it is tailored to your unique taste and crafted with the highest quality. To maintain our commitment to excellence and deliver the best possible customer experience, please review our detailed policies below, including our refund policy.

30-Day Issue Resolution

We allow 30 days after delivery to notify us of any issues. Whether it’s a manufacturing defect, damage, or dissatisfaction, our team is here to assist.

Cancellation & Modification Policy

24-Hour Flexibility: You can cancel or modify your order within 24 hours of placing it at no extra cost.
Adjustments After 24 Hours: A 10% fee will apply for changes requested after 24 hours, provided production has not started. Once production has begun, modifications to the image, size, or framing options are no longer possible.
Address Updates: Addresses can be updated until the order ships, provided the new address is within the same zip code. Changes to a different town, state, or country are not allowed.

Damage, Dissatisfaction & Returns

Damaged or Incorrect Orders: If your item arrives damaged or if the received product differs in image, size, or frame from your original order, we will send a replacement at no additional cost. Please contact us within 30 days of delivery with clear photos of the damage or defect, along with the barcode, for prompt resolution.
Change of Mind or Dissatisfaction: If you are dissatisfied with the size, color, or have changed your mind, we offer two options:
Returned products will be responsibly discarded or donated to charity, as they cannot be resold or restocked.
Partial Store Credit:
We provide partial store credit, retaining 33% of the original cost to cover production, materials, labor, and our actual shipping cost from us to you (even if you received free shipping).
The store credit will be issued as a non-combinable coupon code, which cannot be used with other promotions. This credit can be applied toward any future purchase.
Full Return (Upon Request):
You will be responsible for arranging and covering the return shipping.
The refundable amount will exclude 33% of the original cost to cover production, materials, labor, and our actual shipping cost from us to you.

BestArtTechnology Custom Items

Custom Artwork:
For custom-made items, including canvases created from images you upload, all sales are final and cannot be returned or exchanged unless there is a defect or damage.
We highly recommend double-checking your uploaded image for quality, resolution, and accuracy before placing your order. Our team is available to assist with any questions or concerns before production begins.

Quality Assurance & Recommendations

At BestArtTechnology, each piece of art is uniquely crafted on demand, and we pride ourselves on maintaining the highest standards of quality. To ensure your complete satisfaction, please consider the following recommendations

Evaluate Your Space: Carefully assess the dimensions, lighting, and color schemes of your intended display area before making your selection.
Screen Quality: We suggest using a high-quality screen to view product images, as slight color variations may occur between screens and the final printed product.
Thoughtful Selection: Taking the time to thoughtfully select your artwork will help us maintain our commitment to delivering exceptional pieces that will enhance your home or office

Our Commitment to You

At BestArtTechnology, your satisfaction is our top priority. If you have any questions or need assistance before or after your purchase, our team is always available to help. We’re committed to ensuring your experience is seamless and enjoyable, from browsing to delivery. Let us guide you in selecting the perfect piece of art that you’ll truly love and cherish.